NIGERIA AGRICULTURAL QUARANTINE SERVICE



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SERVICE LEVEL AGREEMENT

NIGERIA AGRICULTURAL QUARANTINE SERVICE (NAQS)

EO1 OPERATIONALIZATION PLAN

Service Level Agreement (SLA)

Effective Date: 01/08/17


Version: 1.0
Date: August 1, 2017
Service Level Agreement NAQS

APPROVERS
Dr. Vincent Isegbe
Coordinating Director
Date:1/8/17

Dr. Chigozie Nwodo
Head, Media/PR (RC)
Date:1/8/17


Table of Contents


1. Agreement Overview.................................................................................................................................3
2. Goals and Objectives...............................................................................................................................3
3. Stakeholders...........................................................................................................................................6
4. Periodic Review.......................................................................................................................................6
5. Service Agreement..................................................................................................................................7

Procedures for Import/Export of Agricultural Products ....................................................................................7
5.1 Plant Quarantine Procedures..................................................................................................................7
5.1.1. Importation of Plants/Plant Products....................................................................................................7
5.1.2. Export/Re-export of Plants/Plant Products...........................................................................................9
5.2 Animal Quarantine Procedures...............................................................................................................11
5.2.1. Importation of Animals/Animal Products..............................................................................................11
5.2.1. Exportation of Animals/Animal Products.............................................................................................12
5.3 Aquatic Resources Quarantine Procedures.............................................................................................13
5.3.1. Importation of Aquatic Resources/Products.........................................................................................13
5.3.2 Exportation of Aquatic Resources/Products.........................................................................................17

User Fees
6. Service Management/Default Approvals...................................................................................................37
7. Sanctions/Consequence Management....................................................................................................38

1. Agreement Overview

This Agreement describes the key services to be provided by NAQS in line with her core mandates regarding safeguarding Nigeria’s agricultural economy by preventing the introduction and establishment of foreign pests and diseases of plants and animals or their products into and out of the country whilst promoting international trade.
We have committed to ensure efficient service delivery to our clients and stakeholders towards ensuring that Nigeria’s agricultural products meet international export standards.
This agreement remains valid until superseded by a revised agreement.

2. Goals and Objectives

The purpose of this agreement is to clearly set out the services and the commitments of NAQS to meet its obligations under the agreement. Nigeria Agricultural Quarantine Service shall directly engage with clients and stakeholders in the sector; agro producers, processor and exporters including other value chain actors to enforce internationally acceptable standards in line with sanitary and phytosanitary certifications of the WTO and other trade organizations to which Nigeria is a part.
The clients and stakeholders are also expected to meet all requirements that are stated in the agreement.
NAQS shall, under the following three subheads (plant, animal and aquatic resources) provide the following services to her clients:

Plant Quarantine Services
• Issuance of import permits for Plant products, Soil, Bio-control agents and other regulated articles (e.g solid wood packaging material)
• Inspection, treatment (where necessary or mandatory) and certification of plant germplasm, commercial seeds, ornamentals, plants and their products (e.g grains, tubers, rubber crumbs, and cassava derivatives) for export by the issuance of phyto-sanitary certificate.
• Inspection of crops during active growth in the field, plant products in warehouses and storage facilities prior to certification.
• Provision of scientific back-up to the frontline quarantine inspectors at the entry/exit points and coordination of deliberations on drafting International Standards of Phytosanitary Measures (ISPMs) for in-country consultation.
• Conduct pest surveillance to monitor the presence and spread of plant pests, diseases.

Animal Quarantine Services
• Health Inspection of export and import if live animals including dogs, cattle, cats, horses, sheep, goats, turkey, pullets/old chicks, eggs, parent stock and pet birds.
• Verification of import and export permits issued by the office of the Director, Federal Department of Livestock and Pest Control Services for the importation/exportation of animals and their products.
• Authentication of international veterinary certificate accompanying imported animals and their products (e.g tallow, horn and hooves, blood meal, hatchable eggs, milk etc.)
• Conduct of passive surveillance to determine the presence of contagious animals and zoonotic diseases.
• Monitoring the presence and spread of trans-boundary diseases and their existence in foreign countries especially our trading partners.
• Interception, seizure and or destruction of quarantine animals, animal products, day-old chicks and biologic (vaccines, sera, semen, embryo/ova) and biogents suspected to carry contagious disease or illegally imported.
• Quarantine of imported live animals for 2-3 weeks or as the case may be, in quarantine stations at the owner’s expense.
• Certify veterinary health certificate for the acquisition of export permit and CITES permits from The Federal Ministry of Environment.
• Surveillance and control of trade animals at designated inter-state control posts.
• Maintenance of red alert status on disease of economic importance at all entry points for information and adequate surveillance.
• Liaise with all national, regional and international agencies and organizations in meeting all international conventions, protocols, codes and trade agreement.

Aquatic Resources Quarantine Services
• Supervise, regulate and control import and export of aquatic resources through quality assessment and certification.
• Ensure sanitary inspection of aquatic resources for export/import into the country and compliance.
• Provision of scientific backup for front-line aquatic quarantine inspection at entry/exist points and authenticates international sanitary certificates.
• Ensure control and prevention of illegal trade in endangered or prohibited aquatic resources.
• Ensure interception, seizure and/or destruction of aquatic resources/products under ban, and highly invasive exotic species, diseases, pests to ensure conservation of the nation’s aquatic resources, her biodiversity and human health.
• Maintenance of red alert status on aquatic diseases of economic importance at all entry points.
• Ensure regular monitoring and inspection of approved carrier vessels, aircrafts, trucks and refrigerated vehicles and premises with facilities for holding, and packing of aquatic resources and their products
• Collate all relevant data relating to the activities of the department.
• Hold regular consultative meeting with stakeholders (importers/exporters/packaging industries) and liaise regularly with trading partners/exporting /importing countries of aquatic resources. Compile and update importing regulations of these countries in line with, OIE, CODEX, SPS and WTO regulations.
• Collaborate with other MDAs (eg. FMA&RD, FDF, NAFDAC, etc) on policy formulation, implementation and monitoring of aquatic resources.

3. Stakeholders

The following Service Providers and Customers will be used as the basis of the Agreement and represent the primary stakeholders associated with this SLA:
• All importers of agricultural products
• All exporters of agricultural products
• All agro-producers/farmers
• Transporters and off-takers of agricultural commodities
• Storage facilities and pack house operators
• Agricultural produce packaging industries
• Sister regulatory MDAs (eg. FMH, FMTI, FMT, NAFDAC, SON, NEPC, NSC, NCS, NPF, NSCDC, FRSC, etc)

• Etc

4. Periodic Review

This Agreement shall be reviewed every fiscal year, before which the current SLA shall remain extant.

5. Service Agreement

Procedures For Importation/Exportation Of Agricultural Products

Plant Quarantine Procedures

Importation of Plants/Plant Products
Plant Quarantine Department of NAQS applies the following Phytosanitary measures to regulate plants/plant products importation:
1) Prospective Importer applies through the Coordinating Director NAQS, to the Director Plant Quarantine.
2) Prospective Importer completes Request for Plant Importation Permit, stating:
• Where the plant material will be used
• Purpose or reason for the importation
• Mode of Transportation e.g. Air, Sea, Land
• Port of Entry
• Supplier’s Name/Address
• Full Name of Importer and Address
• Common Name and Botanical Name of Plant Material/Quantity
3) Application is approved or rejected
4) If application is approved, an Import Permit is processed after Pest Risk Analysis, PRA is carried out
5) Import permit is issued stating all Conditions to be met by the exporting country.

Import Clearance at Port of Entry
1) Plants/Plant Products and Regulated Articles shall upon importation into Nigeria, be subjected to inspection by an Authorised Plant Quarantine Inspector.
2) Authorised Plant Quarantine Inspector will verify that the consignment of plants/plants products is accompanied by an Import Permit and in some cases Phytosanitary Certificate of Country of Export.
3) An authorised Plant Quarantine Inspector may agree to carry out inspection at the final destination after ascertaining that the container is properly sealed with prescribed markings, and upon approval by Customs for the container to be transferred to the facility of the consignee.

Measures taken After Inspection
1) If upon inspection carried out, Authorised Plant Quarantine Inspector verifies that the documentation and consignment comply with the Phytosanitary requirements as stated in the Import Permit, he will issue a Phytosanitary Inspected and Released Certificate.
2) If upon inspection, Authorised Plant Quarantine Inspector determines that the imported consignment is not accompanied by any relevant documentation for Plant Importations or does not meet Phytosanitary requirements established in the Import Permit, or presents any risk for the introduction or spread of pests, the imported plant/plant products will be subjected to:
• Laboratory tests
• Appropriate treatment for disinfection/disinfestation.
• Re-exportation
• Confiscation, or
• Destruction by a means to be specified at the importer’s expense.

Post Entry Quarantine
1) If upon inspection or as may be stated on the Import Permit, the Authorised Plant Quarantine Inspector determines that a consignment of plants/plant products requires further Phytosanitary Screening, he/she will direct that:
• Consignment is moved straight to NAQS Post Entry Quarantine facility.
2) Consignment moved into Post Entry Quarantine facility, will be released after appropriate Phytosanitary Screening/treatment.
Charges for all Imports of Plants/Plant Products Charges for all Phytosanitary activities with respect to importation of Plants/Plant products will be according to the User Fees regime of NAQS.
Export, Re-export and Transit of Plants/Plant Products.
Export of Plants/Plant Products
Any person seeking Phytosanitary Certification for export or re export of plants, plant products or Regulated Articles from or through Nigeria shall:
1) Apply for Phytosanitary Certificate through the Coordinating Director to the Director Plant Quarantine.
2) Complete application form on Agric. Form 48 and provide following information:
• Company registration number with Nigeria Export Promotion Council.
• Name and Address of Exporter
• Details of plants/plant products intended for export.
• Name and address of consignee in the importing country.
3) If approved, a Phytosanitary Certificate will be issued after Authorised Plant Quarantine Inspector/Inspectors have:
• Thoroughly inspected the consignment or field or storage where consignment will be packaged.
• Carried out treatment with appropriate fumigants.
4) Issued Phytosanitary Certificate will conform to import requirements of the country where plants/plant products will be exported.
Phytosanitary Measures for Re-export of Plants/Plant Products.
1) When a consignment is imported into Nigeria, and then exported to another country, NAQS shall issue a forwarding letter for re-export.
2) NAQS shall only use a letter forwarding the re-export of the imported consignment if it is confident that the importing country’s regulations are met.
3) The original Phytosanitary Certificate or its certified copy shall also accompany the consignment.
4) If the consignment imported into Nigeria has been exposed to infestation or contamination by pests in Nigeria, or has lost its integrity or identity, or has been processed to change its nature, NAQS shall issue a Phytosanitary Certificate indicating the country of origin instead of a forwarding letter.
Phytosanitary Measures for Transit of Plants/Plant Products
1) When a consignment is imported into Nigeria, but meant for a neighbouring country, Authorised Plant Quarantine Inspector will inspect and obtain copies of all relevant documents including Phytosanitary Certificate.
2) Authorised Plant Quarantine Inspector/Inspectors shall accompany the consignment to the nearest border post between Nigeria and the neighbouring country.
Charges for Export, Re-export and Transit of Plants/Plant Products
Charges for all Export, Re-export and Transit of Plants/Plant products will be according to NAQS approved user fees and will be borne by the exporter. (For the NAQS user fees regime, please click the link below: http://www.naqs.gov.ng/about-naqs/user-fee.html

Animal Quarantine Procedures
Importation of Animals/Animal Products
1) Apply for import permit to the chief Veterinary Officer (CVO), Federal Department of Veterinary and Pest Control Services, Federal Ministry of Agricultural and Rural Development, Area 11, Abuja.
2) Obtain import/export permit for wildlife subject to the acquisition of CITES permit from the Federal Ministry of Environment.
3) Notify Nigeria Agricultural Quarantine Services (NAQS) of import permit details.
4) Notify NAQS of the arrival date.
5) On arrival point of entry, make declaration of animal /animal product or consignment for NAQS inspection and certification.
6) Declaration should include the entire document accompanying the animal/animal product and consignment including Sanitary/Health certificate of the animal, documents of port of embarkment, port of disembarkment, country of export, country of destination, purpose of importation etc.
7) NAQS officer verifies the document and consignments as well as the status of animal & animal product at the point of entry.
8) On arrival at the port, NAQS officials conduct visual inspection of animal and animal products. Live animals are sent to the quarantine stations for observation and suspected animal products are lab tested. If satisfied, animal or animal products are released; otherwise animal or animal products are detained for further quarantine action.
9) Quarantine facilities where animals are sent to could be NAQS or owners’ facility where necessary laboratory checks and certification are carried out.
10) For live animals, they must be held for a reasonable quarantine period.
11) If the animal & animal product or consignment does not comply with the above, the importer will pay the appropriate user fees (calculated by NAQS) for further necessary quarantine action.
12) Where an animal is infected with a zoonotic disease, the animal could be seized for further necessary action or destroyed by NAQS at the importer’s expense.
Exportation of Animals/Animal Products
1) Apply for export permit to the chief Veterinary officer (CVO), Federal Ministry of Agriculture and Rural development, Area 11, Garki, Abuja.
2) Notify Nigeria Agricultural Quarantine Services (NAQS) of Export Permit details.
3) Notify NAQS of the departure date for necessary quarantine measures before export at the quarantine facility before export, at the owner’s expense.
4) Declaration and animal / animal product or consignment at the point of exit for NAQS inspection and certification.
5) Declaration and verification should include all the documents accompanying the animal /animal product or consignment including Sanitary/health Certificate at the point of exit.
6) If the animal /animal product and consignment complies with the above, it will be allowed for exit otherwise, the following measures will apply:
a. Detention until all that is necessary is done
b. Refusal to be exported by NAQS

Aquatic Resources Quarantine Procedures
Importation of Aquatic Resources/Products 1) All import of aquatic resources into the country must be by a limited liability company registered with the Corporate Affairs Commission. 2) The certified true copy of the memorandum of Association and Certificate of Registration must accompany all applications.
3) Application to import aquatic resource must be on the letterhead mail of the company. The application will show detail of the intent to import aquatic live fish, the scientific and common / local name of the species to be imported, the quantity, total weight and mode of transportation.
4) The Application should be addressed to:
The Coordinating Director,
Nigeria Agricultural Quarantine Service, Abuja.
Attn: Director, Aquatic Resources Quarantine
5) All imports must be accompanied by valid import permits.
6) Approval to import is subject to the inspection of the intended Holding facilities (farm, tanks, ponds etc) for aquatic resources.
7) There must be a good disposal of wastewater from the facility. Note the wastewater must not be discharged into any natural body of water.
8) The import of aquatic resources must be accompanied with a Health Certificate from the country of origin.
9) Certificate showing that the import is free from area of contagious diseases, parasites, pests, pathogenic organisms and diseases.
10) A written note to NAQS indicating expected date of arrival, port of entry and mode of transportation.
11) All documents relating to imports must be verified on arrival.
12) A sample of import will be taken for quarantining by NAQS – AR officers.
13) DATA Form for every import must be mandatorily filled.
14) Monitoring of aquatic (Live fish) import will be carried out by the NAQS officers for the next three years.
15) The importer must ensure and facilitate the monitoring of imports within a stipulated time and he/she is required to bear the cost of logistics to carry out this function by NAQS quarantine officers.
Compliance requirements for importation of live aquatic products involve the inspection of product country of origin; conduct import risk analysis and quarantine stringent assessment for appropriate level of protection and biosecurity protocol.
16) To achieve the above, it is the responsibility of the importer to bear the cost of logistics and travelling expenses for authorized quarantine fish inspector for source of origin inspection before any import permit can be issued to any prospective importer.

Pre –Arrival Procedures
All imports of aquatic resources must be subjected to quarantine regulations in accordance with food safety and biosecurity requirements such as:
i. Inspection of Quarantine Approved places
ii. Availability of Biologics
iii. Issuance of Facility Status Clearance (FSC)

Arrival Procedures
i. Inspection of quarantine seal
ii. Physical observation of products
iii. Assessment of water quality

Sample Collection
i. Collection of fish samples according to fish species indicated
ii. Analysis of qualities of current water
iii. Special feed (antibacterial and antiviral feed supplements)

Quarantining of Live Aquatic Products
i. Activation of the Franc-Greco quarantine tank upon the arrival of live aquatic products
ii. Introduction of fish sample into quarantine tank
iii. Monitoring of newly introduced fish samples for a period not less than 14 days

Laboratory Analysis
i. Analysis of the current water parameters such as temperature, pH values, salinity content, turbidity and water hardness, presence of carbon dioxide gases, ammonia and nitrite compounds.
ii. Microbiology
iii. Feeds, Feed composition, Mycotoxin analysis and Others

Quarantine Integrity Certificate (QIC)
A quarantine integrity Certificate is issued after all observations on quarantining and laboratory results are confirmed satisfactory. Note: All logistics for sample quarantining is borne by the importer. This includes monitoring budget, accommodation and personal allowances of the quarantine officer.
NAQS will not be responsible for any losses or mortality of products due to delay or negligence or mismanagement of live fish by importer or his agent.

Quarantine Border Inspection
Border inspection is an essential bio-safety measure against the entry of diseased live aquatic animals, products, exotic pests and pathogens that will endanger human and animal lives.
• Seaport inspection: Inspection of documents and conducting organoleptic tests on samples

Exportation of Aquatic Resources/Products
1) All exports of aquatic resources from the country must be by a limited liability company registered with the Corporate Affairs Commission in Nigeria.
2) Company’s certified copies of memorandum of association and certificate of registration must accompany application for export.
3) Export permit must be obtained after the approval of the applications to export aquatic resources products. Applications to export aquatic resource products must be in company’s letterhead mail. The letter must clearly indicates the intent to export aquatic resources, the scientific, common and local names of the species for export, the total number of aquatic resources and the mode of transportation out of the country.
4) The Application should be addressed to:
The Coordinating Director,
Attn: Director, Aquatic Resources Quarantine
5) The inspection of Quarantine Facilities must be conducted periodically and is a condition for the renewal of export permit.
6) The aquatic resources or other regulated products for export MUST BE accompanied by a Sanitary Health Certified indicating that the product there-in are free from pests and diseases as prescribed by the importing country.
7) All exporters must fill and complete inventory data form at the point of exit.
8) All exporters must repatriate to Nigeria the funds so generated from export of live fish from the country and evidences of repatriation shows in the form of bank statements, Moneygram, Western Union receipts which must be submitted for renewal of export permit for subsequent shipment.
9) All exports must comply with specific requirements of the importing country.
10) Documentation and analyses Form D must be completed for all exports.
Protocol for Intended Export of Aquatic Animals/Products
a) Source of origin inspection i.e quarantine inspection of the production site and processing facilities of the commodities for exports
b) Commodity isolation
c) Monitoring programme
d) Offer of option for export permit
e) Documentation of international Health Certificate, Radio-active free certificate and application for aquatic resource export permit.
f) Inspection compliance audit such as Handling and packaging, Sanitary audit of consignment, User fee charges at Exporter’s expense, Way-bill, Package label

Bio-security Clearance Certificate
This is a certificate or a document handed over to an Exporter indicating that all pre-border protocols have been satisfactorily complied with. It is a final certificate issued by the competent authority for the final shipment of the export commodity.
Requirements for Parcelling of Aquatic Products for Research in Foreign Institutions
i. Application letter must be in letter headed papers of the institution and must state the following
a) Name of product to be parceled
b) Source of product
c) Method of collection
d) Method of preservation
e) Research work to be done
f) Total quantity of product
g) Description of packaging
ii. A letter of authorization to carry out the Research from the institution.
iii. Certificate of being radioactive free
iv. An Export permit fee is charged for a quarantine permit to parcel aquatic product out of Nigeria.
v. The Application should be addressed to:
The Coordinating Director,
Nigeria Agricultural Quarantine Service, Abuja.
Attn: Director, Aquatic Resources Quarantine



USER FEE

PLANT QUARANTINE DEPARTMENT
S/NO  Documentation, Inspection, Diagnostic, Treatment and Certification  Fees (N)  Permits  Waivers  Approval  Certification  Timeline 
1.  EXPORT CERTIFICATION             
  Domestic quantities carried as personal food  3,000.00  Nil  NA  Director PQS  Yes  1-2 hrs 
  Samples of food items from (1-5kg) for commercial  5,000.00  Nil  NA  Director(PQS)  Yes  2-5 
  1*20 ft container  5,000.00  Nil  NA  Director (PQS)  Yes  2 days- 1 week 
  1*40ft container  10,000.00  Nil  NA  Director (PQS)  Yes  2days-1week 
  Planting materials/germplasm  5,000.00  Nil  NA  Director(PQS)  Yes  2 days-1 weeks 
  Wooden Materials(pallets)  5,000.00  Nil  NA  Director  Yes  1-2 day 
  Log of wood 20ft/40ft  20,000.00  Nil  NA  Director(PQS)  Yes  1-2days 
2.  INSPECTION DIAGNOSTIC AND TREATMENT             
  Food items from (0.5kg - 50kg)  5,000.00  Nil  NA  Director(PQS)  Yes  2-5days 
  1*20 ft container  20,000.00  Nil  NA  Director(PQS)  Yes  2days-1week 
  1*40 ft container  25,000.00  Nil  NA  Director(PQS)  Yes  2days-1week 
  Planting materials/germsplasm  15,000.00  Nil  NA  Director(PQS)  Yes  1-2days 
  Wooden materials (Pallets)    Nil  NA  Director(PQS)  Yes  2hrs -1 
  Log of wood 20ft/40ft    Nil  NA  Director(PQS)NA  Yes  2hrs-2days 
3.  IMPORTATION OF PLANTS/PLANT PRODUCTS             
4.  REGISTRATION OF IMPORTER  2,000.00  Nil  NA  Director PQS  Yes  2 hrs 
5.  PROCESSING OF IMPOR PERMIT PER CROP TYPE/VARIETY             
  Government approved research organizations/industiesetc) less than or equal to 5kg  10,000.00  Yes  NA  Director (PQS)  Nil  1-2days 
  Administration charges  5,000.00  Yes  NA  Director(PQS)  Nil  1 hr 
6.  PROCESSING OF IMPORT PERMIT PER CROP TYPE/VARIETY            
  (Private organization and individuals) less than or equal to 5kg for diagnostics and screening  20,000.00  Yes  NA  Director (PQS)  Nil  1-3days 
  Administration charges  10,000.00  Yes  NA  Director(PQS)  Nil  1 hr 
7.  SEEDS (ALL TYPES)             
  5kg - 50kg (charges for diagnostics and treatment, per kg)  100.00  Yes  NA  Director(PQS)  Nil  2days- 1 week 
  Administration charges  5,000.00  Yes  NA  Director(PQS)  Nil  1 hr 
  Administration charges/Issuance of permit  5,000.00  Yes  NA  Director(PQS)  Nil  2days-1 week 
  1.5mt - 2.5mt (charges for diagnostics and treatment, cumulative)  100,000.00  Yes  NA  Director(PQS)  Nil  2days-1 week 
  Administration charges/Issuance of permit  5,000.00  Yes  NA  Director(PQS)  Nil  1-hr 
  All bulk importation of germplasm will attract source of origin inspection***    Yes  NA  Director(PQS)  Nil  2 days- 1week 
  2.5mt will attract additional charges per tonnage on a prorate basis at 10,000/MT  5,000.00  Yes  NA  Director(PQS)  Nil  1 hr 
8.  VEGETABLE SEEDS IN SACHETS             
  Less than 25gm (Seed health testing per gm)  50.00  Yes  NA  Director(PQS)  Nil  1-2days 
  25gm-50gm (Seed health testing per gm)  50.00  Yes  NA  Director(PQS)  Nil  1-2days 
  above 50gm (Seed health testing per gm)  50.00  Yes  NA  Director(PQS)  Nil  1-2days 
  Administrative charges/issuance of permit. Cumulative for above consignments.  500.00  Yes  NA  Director(PQS)  Nil  1 hr 
9.  SPROUTED NUTS             
  1-100,000 nuts (diagnostic and treatment per nut)  80.00  Yes  NA  Director(PQS)  Nil  2days- 1week 
  Above 100,000 nuts (diagnostic and treatment per nut) For the above consignment, there will be mandatory field monitoring for 18 months at importers expense and when ncessary source of origin inspection required  20.00  Yes  NA  Director(PQS)  Nil  1 hr  
  Administrative charges /issuance of import permit per nut (1-100,000 nuts)  2.00  Yes  NA  Director(PQS)  Nil  1 hr  
  Administrative charges /issuance of import permit per nut (Above 100,000 nuts)  1.00  Yes  NA  Director(PQS)  Nil  1 hr  
10.  IMPORT PERMIT ISSUE BY GLASS HOUSE SCREENING FOR GERMPLASM             
  For processing duration 1-6 months (laboratory investigation, treatment and monitoring per crop type cummulative)  40,000.00  Yes  NA  Director(PQS)  Nil  1-2 weeks 
  For processing duration 1-6 months (conduct of PRA and administrative charge/issuance of permits)  5,000.00  Yes  NA  Director(PQS)  Nil  2 hrs.s 
  For processing duration 6-12 months (laboratory investigation, treatment and monitoring per crop type cummulative)  65,000.00  Yes  NA  Director(PQS)  Nil  1-2 weeks 
  For processing duration 6-12 months (conduct of PRA and administrative charge/issuance of permits)  5,000.00  Yes  NA  Director(PQS)  Nil  2 hrs.s 
  For processing duration above 12 months (laboratory investigation, treatment and monitoring per crop type cummulative)  85,000.00  Yes  NA  Director(PQS)  Nil  1-2 weeks 
  For processing duration 12 months (conduct of PRA and administrative charge/issuance of permits)  5,000.00  Yes  NA  Director(PQS)  Nil  2 hrs.s 
11.  PLANT CUTTINGS, TUBERS, RHIZOMES, BULBS             
  Less than 100 units(treatment per unit, appropriate chemical used to be stated)  180.00  Yes  NA  Director(PQS)  Nil  3hrs -1day 
  Less than 100 units(per unit, administrative charge/issuance of import permit)  5,000.00          2 hrs 
  Every additional unit subsequent up to 1000 units  50.00  Yes  NA  Director(PQS)  Nil  3hrs -1day 
  Above 100 units(treatment per unit, appropriate chemical used to be stated)  20.00  Yes  NA  Director(PQS)  Nil  3hrs -1day 
12.  DRIED PLANTS,ORNAMENTALS (LEAVES, FLOWER, ROOTS, AND BARKS ETC)             
  Per kg treatment, appropriate chemical used to be stated  500.00  Yes  NA  Director(PQS)  Nil  2hrs -1day 
13.  DRIED PLANTS,ORNAMENTALS (LEAVES, FLOWER, ROOTS, AND BARKS ETC.)             
  Per kg treatment, appropriate chemical used to be stated  5,000.00  Yes  NA  Director(PQS)  Nil  2 hrs 
14.  DRIED PLANTS,ORNAMENTALS (LEAVES, FLOWER, ROOTS, AND BARKS ETC.)             
  Plant tissue materials/tube (laboratory analysis/unit of material)  200.00  Yes  NA  Director(PQS)  Nil  1-2 days 
  Plant tissue materials/tube (Administrative charge/issuance of import permit)  5,000.00  Yes  NA  Director(PQS)  Nil  2 hrs 
  Consignment of Herbarium (Laboratory analysis for materials of units of 100 each)  1,000.00  Yes  NA  Director(PQS)  Nil  1-2 weeks 
  Consignment of Herbarium (administrative charges/issuance of import permit for materials of 100 each)  1,000.00  Yes  NA  Director(PQS)  Nil  2 hrs 
  Bio-control agents(investigation and monitoring cumulative)  20,000.00  Yes  NA  Director(PQS)  Nil  1-2 weeks 
  administrative charges/issuance of import permit   5,000.00  Yes  NA  Director(PQS)  Nil  2 hrs 
15.  VERMICULITE PEATMOSS ETC, (COMMERCIAL PURPOSE)             
  laboratory analysis per metric tonne units  5,000.00  Yes  NA  Director(PQS)  Nil  1-2 weeks 
  Administrative charges/issuance of import permit  5,000.00  Yes  NA  Director(PQS)  Nil  2 hrs 
16.  CRUDE BYRITE, BENTONITE AND GYPSUM             
  Crude byrite, bentonite and gypsum per metric tons  100.00  Yes  NA  Director(PQS)  Nil  1-2 weeks 
  Laboratory analysis per metric tonne units  100,000.00  Yes  NA  Director(PQS)  Nil  1-2 weeks 
  Administrative charges/issuance of import permit  5,000.00  Yes  NA  Director(PQS)  Nil  2 hrs 
17.  LARGE/BULK IMPORTATION: FOR PROCESSING OR CONSUMPTION (ALL CROP TYPES)             
  Per metric tonne/crop type (inspection and treatment)  300,000.00  Yes  NA  Director(PQS)  Nil  2 hrs- 1day  
  Per metric tonne (administrative charges/issuance of import permit  200.00  Yes  NA  Director(PQS)  Nil  2 hrs 
18.  BULK VEGETABLES/FRUITS (FOR CONSUMPTION)ALL CROP TYPES             
  Per metric tonne/crop type (inspection and treatment)  600,000.00  Yes  NA  Director(PQS)  Nil  2 hrs- 1day  
  Per metric tonne (administrative charges/issuance of import permit  200.00  Yes  NA  Director(PQS)  Nil  2 hrs 
19.  BARLEY, MALT AND OATS             
  Per metric tonne(inspection and treatment)  300,000.00  Yes  NA  Director(PQS)  Nil  2 hrs- 1day  
  Per metric tonne (administrative charges/issuance of import permit  200.00  Yes  NA  Director(PQS)  Nil  2 hrs 
20.  COTTON SEEDS FOR INDUSTRIAL USE             
  Per metric tonne (inspection and treatment)  600,000.00  Yes  NA  Director(PQS)  Nil  2 hrs- day  
Per metric tonne (administrative charges/issuance of import permit  400.00  Yes  NA  Director(PQS)  Nil  2 hrs 
21.  COTTON SEED FOR PLANTING             
  Per metric tonne(inspection and treatment)  1,000.00  Yes  NA  Director(PQS)  Nil  2 hrs- 1day 
  Per metric tonne (administrative charges/issuance of import permit  5,000.00  Yes  NA  Director(PQS)  Nil  2 hrs 
22.  WHEAT             
  Per metric tonne inspection and treatment   3.00  Yes  NA  Director(PQS)  Nil  1-2 weeks 
  Per metric tonne:administrative charges/issuance of import permit  20.00  Yes  NA  Director(PQS)  Nil  1-2 weeks 
23.  SOYA BEANS, MAIZE AND RICE             
  inspection and treatment Per metric tonne  6.00  Yes  NA  Director(PQS)  Nil  2 hrs- 1day 
  administrative charges/issuance of import permit per metric tonne  4.00  Yes  NA  Director(PQS)  Nil  2 hrs 
  Soya beans, maize and rice for planting Inspection and treatment per kg  2.00  Yes  NA  Director(PQS)  Nil  2 hrs 
  Field inspection compulsory at planting and flowering(field visits outside service provider location will attract additional transport costs)administrative charge/issuance of import permit   20.00  Yes  NA  Director(PQS)  Nil  1 week 
24.  SOYA BEAN MEAL             
  Inspection and treatment per metric tonne  6.00  Yes  NA  Director(PQS)  Nil  2 hrs 
  Administrative charge/issuance ofimport permit  4.00  Yes  NA  Director(PQS)  Nil  2 hrs 
25.  TOBACCO             
  Inspection and treatment per metric tonne  2,000.00  Yes  NA  Director(PQS)  Nil  2 hrs - 1day 
  Administrative charge/issuance ofimport permit  500.00  Yes  NA  Director(PQS)  Nil  2 hrs 
26.  IMPORT OF HARD WOOD: SOLID WOOD PACKAGING MATERIALS             
  Per 20ft container (inspection and treatment if wood was not stamped or covered by import permit)  40,000.00  Yes  NA  Director(PQS)  Nil  2 hrs- 1day 
  Per 20ft container(administrative charge/issuance of import permit)  3,000.00  Yes  NA  Director(PQS)  Nil  2 hrs 
  Per 40ft container (inspection and treatment if wood was not stamped or covered by import permit)  70,000.00  Yes  NA  Director(PQS)  Nil  2 hrs- 1day 
  Per 40ft container(administrative charge/issuance of import permit)  5,000.00  Yes  NA  Director(PQS)  Nil  2 hrs 
  Treatment of packages minimum charge  20,000.00  Yes  NA  Director(PQS)  Nil  2-6 hrs 
  Non-compliance with treatment of hardwood/SWPM  50,000.00  Yes  NA  Director(PQS)  Nil  2-6 hrs 
  Certificate for hardwood/Compliance  15,000.00  Yes  NA  Director(PQS)  Nil  2-4 hrs 
  Certificate/Compliance of Solid wooden material (SWPM)  5,000,000.00  Yes  NA  Director(PQS)  Nil  2-4 hrs 
  Import of crop germplasm involving field inspections
Source of origin inspection
Follow up field inspections(in Country) charges for the above are based on logistics or location, work load, crop type/pest risk, sampling pattern and number of inspector.
Seed health testing(laboratory analysis per sample) 
5,0000.00  Yes  NA  Director(PQS)  Nil  1 week 
NA = Not Applicable
Note: All charges are subject to review



ANIMAL QUARANTINE DEPARTMENT

S/N  DOCUMENTATION, INSPECTION AND CERTIFICATION  FEES  PERMITS  WAIVERS  APPROVAL  CERTIFICATION  TIMELINE 
Registration of Trader  5,000.00    NA    Release Cert.  1 Day 
IMPORTATION OF LIVE ANIMALS             
Pet animals(Dogs, CAts, Parrots etc.)Per animal  5,000.00    NA    Release Cert.  I Day 
ii  Trade animals (Large ruminants)Per animal  1,000.00    NA    Release Cert.  I Day 
iii  Trade animals (Small ruminants)Per animal  500.00    NA    Release Cert.  I Day 
iv  Game animals, Security animals & wild animals Per animal  10,000.00    NA    Release Cert.  I Day 
Breeding stock of all other Categories of live animals/per kg  200.00    NA    Release Cert.  I Day 
vi  Live      NA    Release Cert.  I Day 
(a)  Day old chick(DOC)  5.00    NA    Release Cert.  I Day 
(b)  Domestic live birds/per bird (Ducks, Quails)  10.00    NA    Release Cert.  I Day 
(c)  Geese and Flamings/per bird  900.00    NA    Release Cert.  I Day 
(d)  Ostritches and other large breeds/per bird  2,000.00    NA    Release Cert.  I Day 
vii  Laboratory/Research animals (rats,mice,rabbits)/per animal  100.00    NA    Release Cert.  I Day 
IMPORTATION OF ANIMAL PRODUCTS             
(i)  Tallow/per Metric tonne  75k/kg    NA    Release Cert.  I Day 
(ii)  Meat and Meat products (all animal species) including poultry meat  75k/kg    NA    Release Cert.  I Day 
(iii)  Milk and milk products/per metric  75k/kg    NA    Release Cert.  I Day 
(iv)  Hides and skin, horns, horn tips, hooves, and other body parts (allanimals species) per metric tonne  75k/kg    NA    Release Cert.  I Day 
(v)  Pomo(semi processed fresh hide/skin 1/KG)  75k/kg    NA    Release Cert.  I Day 
(vi)  Animals feeds  75k/kg    NA    Release Cert.  I Day 
(vii)  Birds egg/per metric tonne  75k/kg    NA    Release Cert.  I Day 
(viii)  Birds egg(separated into yolk/albumen and liquid/powder)/per metric tonne  75k/kg    NA    Release Cert.  I Day 
(ix)  Vaccines,semen,infection agents and research/laboratory specimen/per ampoule of 10 (ten)doses  2000/5000 doses (>5000=1000)    NA    Release Cert.  I Day 
(x)  Honey/kg  10/Litre    NA    Release Cert.  I Day 
(xi)  Blood meal/bone meal  75/kg    NA    Release Cert.  I Day 
(xii)  Products containing broth,powder, etc. of animal products  75/kg    NA    Release Cert.  I Day 
DEFAULTS             
Non presentation of import documents  1.50/kg  Nil         
ii  Presentation of forged documents  3/kg           
iii  Presentation of expired documents  1kg  Nil         
iv  Under declaration/valuation of consignment/misrepresentation  2kg  Nil         
QUARANTINE CHARGES ARE DEPENDENT ON SPECIE OF ANIMAL, NUMBER OF ANIMALS, FEEDING, LABORATORY TESTS, TREATMENTS, PERIOD OF QUARANTINE AMONG OTHERS             
6.  EXPORT OF LIVE ANIMALS             
Per animals (Dogs, cats, parrots,etc.)/per animal   2,000.00        NAQS  1 Day 
ii  Trade animals (Large ruminants)/per animal   400.00        NAQS  1 Day 
iii  Trade animals (small ruminants)/per animal   200.00        NAQS  1 Day 
iv  Game animals, security/wide animals/per animal   3,000.00        NAQS  1 Day 
Breeding stock of other categories of live animals/per kg   100.00        NAQS  1 Day 
  LIVE BIRDS             
(a)  Day old chick(DOC)per chick   2.00        NAQS  1 Day 
(b)  Domestic Live Birds/per bird (Ducks, Quails)   5.00        NAQS  1 Day 
(c)  Geese and flamingos/per bird   400.00        NAQS  1 Day 
(d)  Ostriches and other large breeds/per bird  1,000.00        NAQS  1 Day 
vi  Laboratory/research animals/per animals  50.00        NAQS  1 Day 
7.  EXPORTATION OF ANIMAL PRODUCTS             
Tallow/per Metric tonne  30/kg        NAQS  1 Day 
ii  Meat and Meat products(all animal species) including poultry meat  30/kg        NAQS  1 Day 
iii  Milk and milk products/per metric tonne  30/kg        NAQS  1 Day 
iv  Hide and skin, horns, horn tips, hooves, and other body parts(all animal species)/per metric tonne  30/kg        NAQS  1 Day 
Pomo  30/kg        NAQS  1 Day 
vi  Animals feeds  30/kg        NAQS  1 Day 
vii  Birds egg/per metric tonne  30/kg        NAQS  1 Day 
viii  Birds egg (separated into yolk/albumen and liquid/powder/per metric tonne  30/kg        NAQS  1 Day 
ix  Vaccines,semen, infection agents and research/laboratory specimen/per ampoule of 10(ten) doses  500/5000 doses        NAQS  1 Day 
Honey/per metric tonne  5/litre        NAQS  1 Day 
xi  Snails          NAQS  1 Day 
(a)  Fresh dried/per kg  30/kg        NAQS  1 Day 
(a)  Fresh frozen/per kg  30/kg        NAQS  1 Day 
xii  Bone meal/blood meal/feather meal  30/kg        NAQS  1 Day 
xiii  Products containing broth, powder, etc. of animal products  30/kg        NAQS  1 Day 
  DEFAULTS             
Presentation of forged documents  3/kg           
ii  Presentation of expired documents  1/kg           
iii  Under declaration/valuation of consignment/misrepresentation  2/kg           
EXPORT CERTIFICATE FOR PRODUCTS, PREMISES AND PROCESSING             
  Export certification for inspection of processes and products will depend on logistic, work load, animal product type, laboratory tests, sampling size among others             
  INTERSTATE CONTROL POST             
  Cattle - Physical examination for disease surveillance  N100 per head        NAQS  1 Day 
  Sheep: Physical examination for disease surveillance  N50 per head        NAQS  1 Day 
  Pigs: Physical examination for disease surveillance  N2,000 per head        NAQS  1 Day 
  Birds: Physical examination for disease surveillance  N2,000 per vehicle        NAQS  1 Day 
  Dogs: Physical examination for disease surveillance  N5,000 per truck        NAQS  1 Day 
  Facility inspection  N20,000        NAQS  1 Day 
  Product inspection  N20,000        NAQS  1 Day 
  Transportation  Air ticket (outside location)Local transportation (if within vicinity)        NAQS  1 Day 
  Issuance of health Certification  N5,000        NAQS  1 Day 
  Documentation at Exit          NAQS  1 Day 
  Multiple product inspection may require more days             
  Sampling for laboratory analysis can be in two or more series             



AQUATIC RESOURCES QUARANTINE DEPARTMENT

S/N  Products and Services   Timeless  Fees  Permits  Waivers  Approval  Certificate 
               
  Importation of Aquatic Resources             
1.  Import permit for life aquatic resources for limited liability company per shipment  1-3 hrs.  50,000.00  Yes  No  Director (AR)  Release cert. 
2.  Importation of ornamental fish by Associations  1-3 hrs.  20,000.00  Yes  No  Director (AR)  Release cert. 
3.  Importation of fish for research purposes  1-3 hrs.  20,000.00  Yes  No  Director (AR)  Release cert. 
4.  Importation of fishermeal/fish feed-20 ft container  1-3 hrs.  20,000.00  Yes  No  Director (AR)  Release cert. 
5.  Importation of fishermeal/fish feed-40 ft container  1-3 hrs.  50,000.00  Yes  No  Director (AR)  Release cert. 
6.  Importation of semi-processed shrimps, prawns, crabs, mollusks etc-20 ft container  1-3 hrs.  70,000.00  Yes  No  Director (AR)  Release cert. 
7.  Importation of semi-processed shrimps, prawns, crabs, mollusks etc-40 ft container  1-3 hrs.  100,000.00  Yes  No  Director (AR)  Release cert. 
8.  Importation of smoked/dried fish above 20kg  1-3 hrs.  70,000.00  Yes  No  Director (AR)  Release cert. 
  Exportation of Aquatic Resources             
1.  Export permit for life aquatic resouces for limited liability company per shipment  1-3 hrs.  50,000.00  Yes  No  Director (AR)  Release cert. 
2.  Exportation of ornamental fish by Association  1-3 hrs.  20,000.00  Yes  No  Director (AR)  Release cert. 
3.  Exportation of fish for reasearch purposes  1-3 hrs.  20,000.00  Yes  No  Director (AR)  Release cert. 
4.  Exportation of fishmeal/fish feed-20ft container  1-3 hrs.  20,000.00  Yes  No  Director (AR)  Release cert. 
5.  Exportation of fishmeal/fish feed-20ft container  1-3 hrs.  50,000.00  Yes  No  Director (AR)  Release cert. 
6.  Exportation of semi-processed shrimps, prawns,crabs, mollusks etc-20ft container  1-3 hrs.  20,000.00  Yes  No  Director (AR)  Release cert. 
7.  Exportation of semi-processed shrimps, prawns,crabs, mollusks etc-40ft container  1-3 hrs.  50,000.00  Yes  No  Director (AR)  Release cert. 
8.  Exportation of smoked/dried fish above 20kg  1-3 hrs.  20,000.00  Yes  No  Director (AR)  Release cert. 
  Quarantine facilities/Laboratory Analysis             
1.  Registration/Inspection of Quarantine Facilities  2-5 hrs.  30,000.00  Yes  No  Director (AR)   
2.  Sampling and laboratory analysis  1 week  Being developed  Yes  No  Director (AR)  Release cert. 
  User-Fees/Administrative charges             
1.  Dried/smoked fish above 20kg  1hr.  5,000.00  No  No  Director (AR)   
2.  Dried/smoked fish less than 20kg  1hr.  2,000.00  No  No  Director (AR)   
3.  20 ft container carrying fishery products  1hr.  5,000.00  No  No  Director (AR)   
4.  40 ft container carrying fishery products  1hr.  10,000.00  No  No  Director (AR)   
5.  Inspection of carrier vessels/verification of documents (seaport inspection)  1 hr- 1day.  10,000.00  No  No  Director (AR)   
  Defaults             
1.  Without permit: Fine of 50% of the Original fee + actual fee      No  Yes  Director (AR)   
2.  Expermit Permit: Fine of 25% of the Original      No  Yes  Director (AR)   
3.  Under declaration/Misreprentation: Fine of 25% of the Original fee + actual fee      No  Yes  Director (AR)   
4.  Forgery: Fine of 25% of the Original fee + actual fee      No  Yes  Director (AR)   
Note
1. 
All charges are applicable to land borders, seaports and airports. 
2.  The 1 week time line includes the time it will take to conduct necessary laboratory diagnosis 
3.  Preliminary and precautionary protocols for newly intending importers and exporters of fish/ fisheries products can take 1 day to 2 weeks. 



6. Service management/Default Approvals

In the event that the NAQS fails to meet the specified timelines in the SLA and did not provide any update to the customer prior to the end of the stipulated time, the NAQS would issue the approval to the customer the day after the expiration of the timeline in line with the default approval directive.
If the cost requested at the point of application is different from the published costs, the published costs would supersede and the client cannot be forced to pay higher.

7. Sanctions/Consequence Management

All staff shall be guided in their work by the principles of honesty, dedication to duty, integrity, transparency, timelines, fairness, empathy and the consciousness to ensure substantial compliance to established procedure, rules and laws. Every staff shall do all to avoid queues and delays in service delivery at their duty posts and to be available at their duty posts during their shifts without fail.
The Agency shall from time to time set up monitoring team to check the activities of staff by mystery shopping at the ports and a disciplinary committee shall consider the report of the monitoring team and mete out adequate disciplinary action against erring staff members appropriately. The reports of the monitoring and evaluation team on the activities of the staff at seaports are rated quarterly to assess the performance of the Agency in line with NAQS Anti Corruption Policy, ACP. The reports may be made available to any complaint mechanism that is domiciled at Shippers Council as may be necessary.
Investigation of any demeanour is handled by the disciplinary committee set up to investigate any infraction or breaches of the ACP and the committee determines appropriate sanctions ranging from warning, query, suspension or possible dismissal, etc as appropriate.


SECTION B

Customer Service Interface
1. Nigeria Agricultural Quarantine Service
NAQS is a regulatory agency under the Federal Ministry of Agriculture and Rural Development. It was created for the harmonization of Plants, Veterinary and Aquatic resources (fisheries) Quarantine in Nigeria to promote and regulate sanitary (animal and fisheries health) and phytosanitary (plant health) measures in connection with the import and export of agricultural products with a view to minimizing the risk to agricultural economy, food safety and the environment.
The main objective of NAQS is to prevent the introduction, establishment and spread of animal and zoonotic diseases as well as pests of plants and fisheries including their products.
NAQS also undertakes emergency protocol to control or manage new pest incursion or disease outbreak in collaboration with key stakeholders. NAQS ensures that our agricultural exports meet with international standards in line with International Plant Protection Convention (IPPC) Office International des Epizootics (OIE) representing the World Organization for Animal Health, WTO/Sanitary and International Trade of Endangered Species (CITES) and SPS conditions of the importing countries. Its operations are guided by the enabling legislation enacted by the National Assembly and SPS regulations and schedules.

2. NAQS Head of Customer Service Unit
Dr. Ladan Chiko
08077778943
08091333385
contact@naqs.gov.ng;info@naqs.gov.ng

3. NAQS Customer Service Outlets
Nigeria Agricultural Quarantine Service (NAQS) HQ
Plot 81, Ralph Sodeinde Street
Enugu State Building
(Opposite Federal Ministry of Finance)
Central Business District,
Abuja
Zonal Offices
• South-West Zone – Ikeja
• South-East Zone – Portharcout
• North-West Zone – Kano
• North-East Zone – Maiduguri
• North-Central Zone – Makurdi

4. NAQS Email Address
contact@naqs.gov.ng

5. NAQS Phone Lines
08077778943
08091333385

6. Availability of Service
NAQS CS lines are available weekdays from 8:00am – 4:00pm daily.

7. Escalation Mechanism
Front desk – Technical - Department Heads/Management

8. Number of CS staff: 4
9. NAQS social media platforms
Twitter Handle: @NAQSng
Youtube Channel: Youtube– Nigeria Agricultural Quarantine Servic
Facebook page: www.facebook.com/naqs.gov.ng


10. Monitoring and supervision process for CS personnel
All staff shall be guided in their work by the principles of honesty, dedication to duty, integrity, transparency, timelines, fairness, empathy and the consciousness to ensure substantial compliance to established procedure, rules and laws. Every staff shall do all to avoid queues and delays in service delivery at their duty posts and to be available at their duty posts during their shifts without fail.
The Agency shall from time to time set up monitoring team to check the activities of staff by mystery shopping at the ports and a disciplinary committee shall consider the report of the monitoring team and mete out adequate disciplinary action against erring staff members appropriately.
The reports of the monitoring and evaluation team on the activities of the staff at seaports are rated quarterly to assess the performance of the Agency in line with NAQS Anti Corruption Policy, ACP. The reports may be made available to any complaint mechanism that is domiciled at Shippers Council as may be necessary.
Investigation of any demeanour is handled by the disciplinary committee set up to investigate any infraction or breaches of the ACP and the committee determines appropriate sanctions ranging from warning, query, suspension or possible dismissal, etc as appropriate.

11. Training programe for CS team
NAQS embarks on staff training and awareness campaign within the ranks and files of the staff. The Agency is also not oblivious of the staff welfare which may curb the breach of anti-corruption policy.

SECTION B: Communication Strategy

1. Stakeholders’ Fora and Roundtables
NAQS regularly organizes stakeholder for and roundtables, including outreaches to rural farmers. The agency sometimes collaborates with development partners and interest groups to execute this. This take place a couple of times a month, on the average. Some of the recent ones can be found here:
http://authorityngr.com/2017/07/NAQS-raise-alarm-over-mycotoxin-contamination-in-Nigerian-foods/
http://tribuneonlineng.com/naqs-china-collaborate-mycotoxin-awareness/

2. Consultative panels
There are frequent consultative panels as NAQS engages her stakeholders. This happens at least a couple of times every week, on the average. Here is a recent one, with the IGP and police management:
• https://agronigeria.com.ng/naqs-urges-ig-stem-extortion-transporters-agric-produce/

3. Newsletter
QUARANTINE NEWS, an NAQS periodical is a quarterly publication. Editorial work for the next issue of the newsletter is already underway.

4. Infographics
NAQS produces infographics from time to time according to need, on flyers, posters, banners and flex banner to inform and educate its stakeholders on contemporary issues regarding agricultural quarantine matters. This happens at least every month. See link: a https://drive.google.com/open?id=0B5HZQzJaHt-fRXFpVFpmcVI1R2c

5. Adverts in Media
Pest Alerts are issued on the need bases across both the mainstream and social media. This happens a couple of times every week. Example here: https://youtu.be/S3QO2fxneUY

6. Active social media presence
With the newly created Media and Public Affairs Unit, NAQS launched a robust social media presence. With regular tweets and uploads, the followership has begun to grow. Check:
Twitter Handle: @NAQSng
Youtube Channel: https://www.youtube.com/watch?v=WblRWLhvDTA
Facebook page: www.facebook.com/naqs.gov.ng

7. Radio, TV and Newspaper interview
With a conscientious strategy for an active presence in the mainstream media, NAQS has a regular outing. This happens nearly every other day. Here is an exclusive interview in Tribune newspaper today, and another on NTA Network news a couple of days ago respectively:
https://drive.google.com/open?id=0B5HZQzJaHt-fTzJsVlJOdTVudWM
https://drive.google.com/open?id=0B5HZQzJaHt-fNkZNMXFmOVdLNDA

8. Press Releases
There are regular press press releases and press briefings. Though this is on-the-need basis but it typically happens nearly every week. Here is a recent one:
https://drive.google.com/open?id=0B5HZQzJaHt-fMWpKclZkNWgwM1E
https://drive.google.com/open?id=0B5HZQzJaHt-fMWpKclZkNWgwM1E

9. Public speaking engagements
The CD of NAQS, Heads of Department and other senior staff are always sought after for public speaking roles in respect of agricultural quarantine issues on many fora. This happens almost every day.
PLANT
This department of NAQS protects the cultivated crops and the natural flora from destructive foreign plant pests.. read more

ANIMAL
Health Inspection of export and import if live animals including dogs, cattle, cats, horses, sheep, goats, turkey, poulets/old chicks, eggs, parent stock and pet birds.
...read more

AQUATIC RESOURCES
To take responsibility of controlling and regulating importation, exportation and safety of live aquatic resources through the issuance of import and export permits ...read more